About

I show up when organizations are doing something for the first time.

Three organizations. Three programs that didn't exist before. Each one built from the ground up — with all the ambiguity, stakeholder complexity, and organizational resistance that comes with being first.

The story

There's a particular kind of program management that doesn't get talked about much: the work of building something an organization has never built before. Not inheriting a PMO. Not optimizing an existing process. Building the infrastructure itself — the governance, the workflows, the data systems, the cross-functional trust — while simultaneously delivering results to stakeholders who aren't sure yet what "success" looks like.

That's been my career. At NOAA, I led the metadata-focused teams within NCEI (National Centers for Environmental Information) that were a core part of the broader OneStop initiative — the agency's enterprise-wide effort to make environmental data discoverable and machine-accessible at scale. I owned product and delivery leadership for CoMET, the metadata automation tool built for NCEI that became the operational backbone of that work. CoMET was subsequently adopted across NESDIS — the parent organization overseeing NCEI — and by NASA. The workflows we built reduced manual metadata entry time by 80% and saved over $220K annually. The federal team's OneStop work was recognized with a US Department of Commerce Bronze Medal in 2019.

At Xentity Corporation, I was the program manager for Colorado's first-in-nation Chief Data Office implementation at CDOT — the most complex engagement of my career. The scope was enormous: 20+ concurrent initiatives, 11 consultants across five workstreams, and a 3,000-person agency that had never had a CDO. My job was to translate executive vision into coordinated execution across teams building things that hadn't existed before — a real-time data hub processing 1.5B+ messages daily, a full GCP migration, a self-service data environment spanning APIs, dashboards, and cataloged assets across 20+ divisions, and an enterprise document management system that reduced contract processing time by 65% across 6,000+ documents. That last one was recognized as a year-end executive highlight presented to the Colorado Governor's office. The broader work earned recognition from Google as a leading GCP implementation, from FHWA as a reusable model toolkit for other state DOTs, from Esri with a Special Achievement in GIS Award, and from NASCIO with a 2021 State IT Recognition Award.

At HP Inc., I served as Program Manager for AI & Data Science Solutions — building the PMO function from the ground up inside a division operating across 30+ global markets. A central part of that work was delivering HP AI Studio, HP's first direct-to-consumer commercial software product, establishing entirely new delivery, support, and go-to-market models for subscription-based AI tools. I coordinated 100+ person cross-functional teams spanning engineering, product, commercial, and legal, defined the Solution Product Lifecycle adopted across the division, and helped grow the portfolio from $371M to $641M over my tenure.

The through-line isn't industry or domain. It's the nature of the work: ambiguous, high-stakes, first-of-kind. I've learned that this kind of work requires something different from standard program management — a tolerance for building the plane while flying it, an ability to create clarity for others when you don't have it yourself yet, and a genuine interest in the technical substance of what you're managing, not just the Gantt chart.

That last part matters to me. My MS in Information Sciences was built around a federally-funded Team Science curriculum — the discipline of organizing highly cross-functional teams to tackle singular, complex problems. That framework shaped how I approach every program I've led since. Combined with undergraduate degrees in Chemistry and Biology and an MBA, it gives me an unusual range: I can sit with engineers and understand the constraints, then walk into the C-suite and translate them into business language. The translation work is where I'm most useful.

"The AI Studio solution was a first-of-its-kind commercial software initiative at a company historically focused on hardware. It spanned more than 100 people across multiple functions and teams. Amid this complexity and pressure, Rob brought clarity and structure. He transformed disparate processes into simple, repeatable systems, created clear and actionable reporting for senior leaders, and worked tirelessly with cross-functional teams to surface and mitigate risks."
Principal AI Product Manager
HP Inc. · AI Studio · 3-year colleague
"Rob is a standout program leader who built the operating rhythm and governance that kept a fast-moving, high-ambiguity effort on track. Because engineering was pushing technical boundaries, challenges were inevitable — but Rob consistently anticipated risks, facilitated timely decisions, and held the line on quality and release criteria. He leads with integrity, calm, and a can-do mindset. When issues arose, he was the one teams turned to."
Director, Product Mgmt & Strategy
Cisco · Former HP colleague
"As Program Manager for our DS & AI business, Rob was at the intersection of every single business unit that needed a seat at the table in order to ship products. He had a point of contact for each unit, a relationship to cultivate with each department, and competing interests to balance among those teams. He did that dance in a very elegant way."
Senior Program Manager
HP Inc. · AI & Data Science Solutions

Career

Apr 2022 – Sep 2025
HP Inc
Fort Collins, CO
Program Manager — AI & Data Science Solutions

Led program management for AI and Data Science products inside HP's $700M Solutions division, spanning 30+ global markets. Established the PMO function from scratch, coordinating 100+ person cross-functional teams across engineering, product, commercial, legal, and regional go-to-market teams.

Delivered HP AI Studio — HP's first direct-to-consumer commercial software product — establishing new delivery, support, and go-to-market models for subscription-based AI tools, achieving 15% month-over-month growth
Supported business growth from $371M (FY22) to $641M (FY24) — 72% over tenure
Optimized delivery tooling shifting release cycles from 12-week PIs to 2-week sprints
Defined the Solution Product Lifecycle adopted across the Advanced Compute Solutions division
Navigated multiple org restructures, rebuilding RACIs and RAPID frameworks to sustain delivery continuity
Aug 2019 – Apr 2022
CDOT (via Xentity)
Denver, CO
Program Manager & Management Consultant — CDO Implementation · Management Track Lead

Served as primary program manager and client-facing delivery lead for Colorado's first-in-nation Chief Data Office implementation — the most complex engagement of my consulting career. Coordinated 11 consultants across 5 workstreams and 20+ concurrent initiatives inside a 3,000-person agency, translating executive vision into operational execution across teams building infrastructure that had never existed. Simultaneously served as Management Track Lead across Xentity Corporation's broader consulting practice.

Directed 11 consultants across 5 workstreams and 20+ concurrent projects on a ~$2M annual T&M contract
Delivered a real-time data hub ingesting 1.5B+ messages/day and self-service data environment across 20+ divisions
Reduced workflow cycle time 65% via enterprise document management (100+ solutions, 6,000+ executed documents) — recognized as a year-end executive highlight presented to the Colorado Governor's office
Work recognized by Google (leading GCP implementation), FHWA (national toolkit), Esri (Special Achievement in GIS Award), and NASCIO (2021 State IT Recognition Award)
Jul 2016 – Aug 2019
NOAA
Boulder, CO
Functional Lead — Metadata Modernization & DaaS (NCEI / OneStop)

Led 3 specialized teams (11 staff) within NCEI (National Centers for Environmental Information), serving as a core contributor to NOAA's broader OneStop initiative. Owned product and delivery leadership for CoMET — the metadata automation tool built for NCEI that became the operational foundation for the agency's metadata modernization effort.

The federal OneStop team was awarded the US Department of Commerce Bronze Medal (2019) and multiple ERT awards — recognizing work the metadata teams directly supported
Reduced manual metadata entry time 80% and saved >$220K annually through CoMET workflow automation
CoMET adopted beyond NCEI across NESDIS (parent organization) and by NASA; cited in 11 peer-reviewed publications
Enabled processing of 6M+ records across 37K+ collections powering researchers, commercial partners, and global agencies
US Dept. of Commerce Bronze Medal — awarded to the federal OneStop team (2019)
Aug 2014 – Jul 2016
University of Tennessee
Knoxville, TN
Team Science Fellow — MS, Information Sciences (IMLS-funded)

Competitively selected as 1 of 6 nationally-funded fellows in the IMLS-funded Team Science program — an immersive graduate curriculum designed to develop the next generation of leaders for cross-disciplinary research teams. Built in partnership with the NSF-funded DataONE project, with emphasis on data lifecycle management, metadata standards, and embedded collaboration within research environments.

Immersive site placements at Oak Ridge National Laboratory, Los Alamos National Laboratory, Sandia National Laboratories, the Santa Fe Institute, and DataONE offices — engaging 40+ scientists and researchers
Developed proof-of-concept team-matching tool for the UT Office of Research and Engagement to identify collaborators for interdisciplinary STEM projects
Coursework spanning data curation, metadata architecture, environmental informatics, geospatial technologies, and scientific communication
One of a small inaugural cohort; all graduates successfully placed as embedded members of research teams

Academic Background

MBA
University of Colorado Boulder — Leeds School of Business
MS, Information Sciences
University of Tennessee, Knoxville
IMLS-funded Team Science Fellowship — an immersive curriculum built around organizing highly cross-functional teams to tackle singular, complex problems. The framework that has shaped every program since.
BS, Chemistry (Biology minor)
University of Tennessee, Knoxville
Scientific foundation that informs work across regulated industries and federal science domains

8 peer-reviewed journal articles · 2 book chapters · 4 conference proceedings · 9 peer-reviewed presentations

Most program managers don't publish. The research record below reflects a career built at the intersection of practice and scholarship — from federal data science to community-embedded information research.

Data Science & Federal Research
Peer-reviewed · Data Science Journal · 2019

Practical Application of a Data Stewardship Maturity Matrix for the NOAA OneStop Project

Peng, G., Milan, A., Ritchey, N., Partee, R., Zinn, S., McQuinn, E., Casey, K., Lemieux, P., Ionin, R., Jones, P., Jakositz, A., & Collins, D.

Presents implementation workflows, tools, and best practices for applying NOAA's Data Stewardship Maturity Matrix to the OneStop data discovery framework. Contribution: led DSMM assessments across NCEI datasets and co-developed the Data Stewardship Maturity Questionnaire (DSMQ).

DOI: 10.5334/dsj-2019-041 ↗
Information Science & Community Research

Published during the IMLS-funded Team Science Fellowship at UT Knoxville, across peer-reviewed journals including The Library Quarterly (U. Chicago Press), Libri (De Gruyter), and the Journal of Education for Library & Information Science.

JELIS · 2018 Expanding LIS Education in the US Department of State's Diplomacy Lab Program: GIS and LGBTI Advocacy in Africa and Latin America
JELIS · 2018 A Case Methodology of Action Research to Promote Rural Economic Development: Implications for LIS Education
Libri · 2017 How Do Public Libraries Assist Small Businesses in Rural Communities? An Exploratory Qualitative Study in Tennessee
J. of Electronic Resources in Medical Libraries · 2017 Esri's ArcGIS for Desktop Basic with Spatial Analysis: A Review for Medical Libraries
The Library Quarterly · U. Chicago Press · 2017 Small Business Perspectives on the Role of Rural Libraries in Economic Development
J. of Electronic Resources in Medical Libraries · 2016 Mapping the Changes to a Health Information Service
Public Library Quarterly · Taylor & Francis · 2016 The Role of Rural Public Libraries in Small Business Development
Book Contributions
Emerald Group Publishing · 2017 A Gap Analysis of Small Business and Rural Librarian Perspectives in Tennessee: Blueprint for a Public Library Small Business Toolkit — in Rural and Small Public Libraries: Challenges and Opportunities
Emerald Group Publishing · 2017 Rural Librarians as Change Agents in the Twenty-First Century: Applying Community Informatics in Appalachian Region to Further ICT Literacy Training — in Rural and Small Public Libraries: Challenges and Opportunities
Beyond the work

I facilitate a book club that tends toward titles at the intersection of leadership, mortality, and long-term thinking — Being Mortal, The Infinite Game. Facilitating those conversations has sharpened how I think about leading teams through uncertainty: the best discussions, like the best programs, happen when someone creates the conditions for honest engagement and then gets out of the way.

Curious what this looks like in practice?

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